Picking a Web Hosting service – Support is critical
When choosing a Web Hosting service you will find that you will sometimes need support.
Whether it’s something you don’t understand or something that you don’t have access to you will sometimes need support from your hosting service. Knowing someone is there to help is critical.
We use WPMUDEV as our Hosting Service and their 24/7 online support is fantastic! You can either open a support ticket yourself and they will keep you informed via email, or you have chat available to reach a support agent any day at any time. I always get fast responses and 90% of the time issues are solved immediately. If they need to look into something deeper they will keep you updated and you will always know what’s going on.
I find all the support agents I’ve worked with to be knowledgeable and courteous, and have the tools at their disposal to get to the bottom of almost any issue you may come across.
They also support a Staging site where you can have a copy of your production site for experiments and diagnostics if necessary – all available with just a couple clicks. It couldn’t be easier.
We highly recommend their service and think it’s worth checking out.
Go visit WPMUDEV today!